Terms of Service

Welcome to Metropolis IQ, a SaaS-based data analytics platform providing economic and workforce development dashboards, contextual analysis, and automated report generation services ("Services"). By accessing or using our Services, you agree to be bound by these Terms of Service ("Terms").
Effective Date: February 2nd, 2024

1. Eligibility

Our Services are available to individuals who are at least 18 years old and reside in the United States. We reserve the right to refuse service to anyone at any time without notice.

2. Account Registration

To use our Services, you must register for an account through our website, www.metropolisiq.io, and provide accurate and complete information including your full name, email address, phone number, physical address, and payment information. You are responsible for maintaining the confidentiality of your account and password.

3. Use of Services

Your use of Metropolis IQ must comply with these Terms. Prohibited activities include, but are not limited to, reverse engineering our technology, infringing on our intellectual property, reselling our Services without permission, and any other activities commonly deemed unacceptable for SaaS platforms.

4. User-Generated Content

While you retain ownership of your user-generated content, Metropolis IQ has a perpetual license to use such content to improve our product. We will not share your content with other users without your consent.

5. Payment Terms

Services are billed on a monthly or annual subscription basis, with rates as listed on our site at the time of signup. Refunds are not offered. Users may terminate their subscriptions by not renewing them. Metropolis IQ reserves the right to suspend or terminate accounts for non-payment or violations of these Terms.

6. Privacy

Our Privacy Policy, available at www.metropolisiq.io, details how we collect, store, and protect your data.

7. Dispute Resolution

In the event of a dispute, parties will first seek resolution through direct discussion. If unresolved, disputes will be settled by binding arbitration in San Diego, California, according to the rules of JAMS or another agreed-upon arbitration service.

8. Modifications to the Terms or Services

We reserve the right to modify these Terms and our Services at any time. Changes to the Terms will be communicated to users at the time of renewal. Continued use of the Services after changes indicates acceptance of the new Terms.

9. Limitations of Liability and Disclaimers

Metropolis IQ is provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Services.

10. Intellectual Property

All content, software, and trademarks related to the Services are owned by Metropolis IQ or its licensors and are protected by U.S. and international copyright and intellectual property laws.

11. Feedback

We welcome feedback, comments, and suggestions for improvements to the Services. You may submit feedback by using the feedback tab in the application or emailing info@metropolisiq.io.

12. Service Modification and Discontinuation

We reserve the right to modify or discontinue the Services at any time, with notice provided to users as reasonably practicable. In the event of discontinuation, we will make every effort to notify users in advance.

Contact Us

For any questions about these Terms, please contact us at info@metropolisiq.io

Privacy Policy

Metropolis IQ Technology, Inc. ("we," "our," or "us") is committed to protecting the privacy and security of our users' ("you" or "your") data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.metropolisiq.io and use our application, collectively referred to as "Services."
Effective Date: February 2nd, 2024

1. Information We Collect

We collect personal information directly from you when you use our Services. This information includes:

  • Name
  • Email address
  • Employer and employer address
  • Phone number
  • Usage data of our Services

Additionally, we may use other public information freely available on government websites or within government documents to enhance the user experience and provide more tailored information and insights.

2. Use of Your Information

The personal information we collect is used to enhance your experience with our Services and provide you with more tailored information and insights. We use this information to:

  • Improve and personalize our Services
  • Communicate with you about our Services
  • Ensure the security and integrity of our Services

3. Sharing Your Information

We do not share your personal data with third parties for their marketing purposes. However, service providers, such as those offering Single Sign-On (SSO) capabilities, may store data, including passwords. This data is not shared with us and is subject to the service provider's own privacy policy.

4. Consent and Withdrawal

Consent to collect your data is obtained during the user signup process. You can withdraw your consent at any time by canceling your user account.

5. Data Security

We store your data on secure servers and employ industry best practices to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

Your data is retained indefinitely to continually improve your user experience. However, you have the right to request deletion of your data.

7. User Rights

You have the right to request the deletion of your personal data. To do so, please send a written request to [insert contact method].

8. International Data Transfer

We do not transfer your data across international borders, ensuring your information is stored and processed within the United States.

9. Cookies and Tracking Technologies

Currently, our Services do not use cookies or tracking technologies. Should this change, we will update our Privacy Policy accordingly.

10. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and active users will be notified. Please review this policy periodically for any updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@metropolisiq.io

12. Children’s Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children or other individuals who are not legally able to use our Services.

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